Cookie Policy

Our website uses cookies to improve your experience and analyse site traffic. You can control or disable cookies through your browser settings at any time.

Privacy Policy
Cookie Policy

Last updated: 03/12/2025

This Cookie Policy explains how the Scottish Healthcare Built Environment Network (SHBEN) uses cookies and similar technologies on our website. It also outlines the information we collect through our forms, how we use it and the rights you have under UK data protection law. By continuing to use the SHBEN website, you accept the use of cookies in accordance with this policy.

Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve your browsing experience and allow us to understand how visitors use our site.

Cookies may be set by SHBEN (first-party cookies) or by trusted third-party providers (third-party cookies).

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as submitting a form or setting your privacy preferences.

Analytics and Performance Cookies

We use these cookies to understand how visitors interact with our website, identify popular pages and improve overall performance. These may include third-party tools such as Google Analytics.

Analytics cookies only collect anonymised or aggregated data.

Functionality Cookies

These cookies allow the website to remember choices you make, such as language preferences or form details, to provide a more tailored browsing experience.

Third-Party Cookies

Some pages may include embedded content, such as social media feeds or mapping services. These third-party providers may set their own cookies when you interact with their content.

You can manage or block cookies at any time via your browser settings.

When you interact with SHBEN through our contact form, we may collect the following personal information:

  • Name
  • Email address
  • Organisation (if provided)

This information is collected only when you knowingly submit it.

We collect personal information in the following ways:

  • Directly from you when you complete the contact form or otherwise communicate with us.
  • With your permission, we may also receive information from third parties where you have allowed them to share your details with us.

We do not collect date of birth, postal addresses or telephone numbers unless they are voluntarily provided outside the website form.

We use the information you provide to:

  • Respond to your enquiry
  • Communicate about SHBEN’s activities, events and services where relevant
  • Maintain internal records

We do not sell, rent or share your personal information with third parties for marketing purposes.

We process your personal data based on:

  • Legitimate interests – to respond to your enquiries and manage our communications
  • Consent – where you opt in to receive ongoing updates from SHBEN

You may withdraw your consent at any time by contacting us.

We take all reasonable steps to ensure your personal data is stored securely and accessed only by authorised individuals. Data is retained only for as long as necessary to fulfil the purpose for which it was collected.

SHBEN cannot be held responsible for the privacy practices of websites not owned or managed by us. Where our website links to external sites, we recommend reviewing their own cookie and privacy policies.

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Ask for your data to be deleted
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

If you have concerns about how your data has been handled, please contact us:

Email: shben@napier.ac.uk

We will review your complaint, ensure procedures have been followed and provide a response. We aim to resolve all complaints within 15 working days, although complex cases may take longer.

If you are not satisfied with our response, you may contact the Information Commissioner’s Office (ICO) for further guidance.

We may update this Cookie Policy from time to time. Any changes will be posted on this page and the revision date will be updated accordingly.